Frequently Asked Questions

How to use

1. Open the battery cover at the bottom of the unit. Install 2 AA batteries.

2. PUSH the slide forward the medicine cup until you hear a "click".

3. Open the lid of the medicine cup using the flap.

4. Put liquid medicine in the cup (no more than 8cc's at a time). Close lip securely.

5. Connect preferred mask or mouthpiece. Press [Start/Stop] power button. After machine is started, the default mode will be children's mode, press the [start/stop] button again to switch to adult mode.

How to clean

1. Open cup, pour out residual.

2. Remove mask or mouthpiece.

3. Pour hot water in cup (water temp: 30 - 60 degrees celsius) and press [start/stop] button to clean 1-2 minutes.

4. Remove cup from device by pressing the [PUSH] button and sliding cup forward.

5. Clean inside and outside surface of medicine cup and nozzle with water. Dry off moisture. Can be disinfected with 75% Alcohol.

Trouble Shooting

Problem: Machine will not mist/fog

Try: Removing cup via [PUSH] button and replacing until you hear a "click" sound.

Problem: Machine will not mist/fog

Try: Replacing the liquid medicine but only after rinsing with water. Actuator may be clogged.

**If the machine fails to work, it may be caused by the blockage of the mist outlet. Please try removing the liquid from the cup. Soak in 100 degree celsius boiling water for 5 minutes. Wash in warm water then drain. Add mineral water or normal saline and machine should function properly.